EITHR

Returns & Exchanges

Eligibility

Items must be unworn, unwashed, and have original tags attached. Final sale items (marked at checkout) are not eligible for return.

Time Period

You have 30 days from the delivery date to start a return.

How to Return

Email info@eithr.ca with your order number, the item(s) you'd like to return, and the reason for the return. We'll follow up with full instructions by email.

Refund Timeline

Once we receive your return, refunds are processed within 10–13 business days back to your original payment method.

Exchanges

Need a different size or color? Start a return for the original item and place a new order — this is the fastest way to get the right fit to you.