EITHR

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Frequently Asked Questions

Orders

Contact us within 1 hour of placing your order and we'll do our best to change or cancel it before it ships.

Yes — you never need to create an account to order from EITHR.

Shipping

Standard shipping is 9–14 business days and free across Canada.

Currently EITHR ships within Canada only. International shipping is planned for the future.

Returns

Free returns within 30 days of delivery, as long as items are unworn with original tags attached. See our Returns page for full details.

Once we receive your return, refunds are processed within 10–13 business days back to your original payment method.

Sizing

Most EITHR pieces are cut oversized/relaxed by design. Check the "Fit" section on each product page for details.

Payments

We accept all major credit cards processed securely through Stripe.

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